Follow up with guest after 4 star review?

[u/ProfessorFlakey]

We recently got a review that was 5 stars across the board, but 4 stars overall. I’m annoyed but genuinely want to find out how we can make our place better. We have received a few 4’s for value, and I am considering reaching out to ask how we could improve for future guests. Good idea? Or leave it alone?

[u/Slammedtgs]

Thank you :)