r/ITCareerQuestions 27d ago

[September 2022] State of IT - What is hot, trends, jobs, locations.... Tell us what you're seeing!


Let's keep track of latest trends we are seeing in IT. What technologies are folks seeing that are hot or soon to be hot? What skills are in high demand? Which job markets are hot? Are folks seeing a lot of jobs out there?

Let's talk about all of that in this thread!

r/ITCareerQuestions 19h ago

Seeking Advice [Week 39 2022] Skill Up!


Welcome to the weekend! What better way to spend a day off than sharpening your skills!

Let's hear those scenarios or configurations to try out in a lab? Maybe some soft skill work on wanting to know better ways to handle situations or conversations? Learning PowerShell and need some ideas!

MOD NOTE: This is a weekly post.

r/ITCareerQuestions 14h ago

Is HelpDesk L1 always a glorified call center job? I never felt like - back when I was one - it was NOT a glorified call center job


Am I alone in feeling this way? I have worked at an MSP and at a non-IT company as HD L1 and got fed up coz it felt like a CC job

r/ITCareerQuestions 3h ago

Seeking Advice What are some of the most common help desk tickets you get?


I’m starting my first help desk position and I’m a bit nervous. I have the CompTIA A+ certification. I start in 2 weeks anything would help.

r/ITCareerQuestions 1h ago

Seeking Advice Newbie - Interview help for Agile role pls!!


Hi all - newbie here

I have an interview (third and final round) this week for the role of "Backlog Analyst" for a multinational corporation

Brief role synopsis: 'Works collaboratively with Agile Tech Team to ensure a steady flow of items are transferred into sprints'

I have never done this before and this would be my potential first step in a hopefull career in data analysis/management...

Basically, one of the interview panel (An Agile Scrum Manager who i would report into) has asked me to do a presentation in the interview on the following:

"If you were to start a backlog from scratch, what would be your 3 focus areas?"

Could anyone please help me or perhaps point me in the right first step to research?

Thanks in advance


r/ITCareerQuestions 35m ago

Account Manager vs. Solutions Architect vs. Project Manager, which is most versatile + Future Proof?


Hi all, looking at 5, 10, 20 years down the road, which of these roles is most versatile in allowing a working professional to join another industry by leveraging their previous experience?

For example, with sales, you can sell anything, so it is a highly versatile role. Is project management and solutions architecture the same?

What will the future of technology and IT look like for these roles, and which ones will see the highest growth and most opportunity + highest pay?

Especially considering the future which includes blockchain, IoT, Machine Learning, etc.

r/ITCareerQuestions 6h ago

Does it make sense to sit for net+ if I'm already in a Noc role?


I'm almost through the whole material for net+, I would say 85%. I just wanted to get it so I could be a more attractive candidate. But would it even make sense for me to sit for the exam? Not sure. I don't want all this studying I did to go to waste.

Not to mention I see a lot of people say it's less desirable then A+ (which I have) and SEC+ (Which I do not have).

r/ITCareerQuestions 9h ago

Seeking Advice Should i switch to Computer Science?


Hi everyone

I am currently in my 2nd year of BSIT and after 1 year of exploring what I like in the tech field I can happily say I love programming and developing, I am also good in maths. for the past few days, I have been doing research and comparing bsit and bscs and I think BSCS is slightly better. Now I am confused about whether I should convert my major from it to cs via credit transfer because finding jobs for programming might be harder with an IT degree or maybe it doesn't make a difference which degree I have if I am good at programming.

will it be harder for me to find programming and dev jobs with an IT degree?

will it affect my career if I don't change/ will I regret not changing?

I am from a third-world country and here IT, CS, and SE degrees are almost the same.

Someone, please guide me

thank you

r/ITCareerQuestions 5h ago

Seeking Advice First time negotiating and im kind of nervous any advice


Hey guys, I recently got a interview coming up with a(cooperate business) as entry level (firewall inspector)

I have 2 years of all around IT experience in a hospital setting and I have .6 in a break-fix oriented environment.

Apple certified Google IT Professional certified And Comptia trifecta certified

I finally feel like I can negotiate my wage but I don’t have direct event monitoring experience outside of a few outlier experiences.

I did do some back research on how much they should pay and saw it was 60k to about 72k.

Im shooting for 65k but i don’t want to shoot my self in the foot. What do you guys think any insight you guys can provide would be amazing.

r/ITCareerQuestions 36m ago

Seeking Advice how do you get into i.t field? I'm currently community college student. keeping doubting my radiology tech career studies so I'm guessing technology is in future growth


I'm actually not sure what i.t does because I'm not tech savvy like I suck at technology computer wise. Even tho I'm 26. Like I'm currently enrolled in community college and doing my pre reqs for radiography program. However I keep doubting myself because I want to have a stable future with growth.

I saw like many people learn coding or get certification from Google to get entry level jobs i.t field

r/ITCareerQuestions 4h ago

Seeking Advice How much powershell scripting do you have to know to pass MD-100?


I am learning from a 483-page book specifically for MD-100, and it involves a lot of powershell scripts for all sorts of stuff

r/ITCareerQuestions 5h ago

Recent IT interview questions


So I recently had a big interview for a tier 2 help desk job I was really looking forward too, but I think I bombed the last question and went on a big spill and did not mention a quick fix and asking if the client had airplane mode on, but anyways I’m gonna list the questions they asked me and if you wanna list your best answers and list an accomplishment for a company you have made (above and beyond) you have made on Q3 that would be awesome!

Q1 “A customer complains that their windows 10 PC is running very slow, how would you go about troubleshooting this issue?”

Q2 “A Client complains their printer will not print is there anything you can do remotely to help resolve their issues?”

Q3 “Name and explain a time you went above and beyond in your job”

Q4 “A client complains they can’t send or receive calls on their cellular device, explain how you would trouble shoot their issue”

r/ITCareerQuestions 1h ago

Is the Networking sector the quickest way out of Tier 1 Roles?


For example. Security roles need years of experience usually, I know system administrators usually need years of experience, Every time I look at cloud roles they usually require years of experience.

But with a CCNA it seems too me one could get a jr network administrator position as entry level.

I've been programming to eventually branch out to maybe development. Cause I will need probably atleast another year to even be considered for a lower security role, and that's being generous.

r/ITCareerQuestions 1h ago

Seeking Advice Unexpectedly got a big boy job in IT and looking for advice on how to take advantage of my situation


So I'm 21 and in my last year of my CS degree . I've done 2 software internships and some IT jobs (part-time helpdesk to part-time Asset Management Analyst) and I ended up getting promoted to our operations team full-time as a IT operations analyst (65k base + 10% bonus, Atlanta). The company currently I'm working for is a pretty large company.

My current responsibilities are Monitoring/incident reporting, some linux based stuff and level 2 tech support

The role I'm in now is nice, pays the bills, has a lot of internal growth but doesn't seem to further my career tooo much. In all honesty I didn't expect to get a role that's full-time in IT so most of my career research has been in software development. As a result, I just don't really know what's out there too much.

From my initial googling the best bet is to go for some certs, then leverage the experience + certs for a higher paying role/raise, but I'm not sure what roles or certs to even really aim for money/careerwise. The other options that interest me is sales or devops but when looking into them I've heard those roles are really difficult to get into.

Edit: Was at a helpdesk for about a year, then It asset management for about 6 months.

r/ITCareerQuestions 1d ago

Not gonna lie, I'm a bit salty...


I'm an IT guy. I live and breathe technology since an early age and like many of you, I went to college for an IT-related degree. Specifically in networking. So I did my degree, graduated, and I threw myself into the job market. It was not easy. I tried my hardest to get entry level jobs before I graduated so I could get higher level positions with my degree, but I could land nothing but retail in tech-adjacent retail stores. Usually as a sales guy. Then one day I finally land a L1 help desk position at an MSP. I was so excited to finally break into the field. Except reality hit me and I realized that this was mostly a glorified call center job. The work culture was brutal and management, upper support groups, and end users all had a bone to pick with us L1s. I've been at this job for a couple months now and I am looking for other jobs to move up the ranks.

I also know someone who is looking for jobs as well, or should I say was looking. Guy landed a position as a sysadmin. But he is not in IT. He is a software developer. Graduated in computer science and took a jr. dev internship and that was basically his job experience. This is his first IT job.

I am happy for him, really am. Computer science is hard stuff. But as we know, computer science is not IT. It's adjacent but a different field. I don't doubt that he could do the role. He'll probably do great. But I can't help but feel regretful. Regretful that I studied IT instead of computer science. It seems that there is a bit of favoritism over comp sci majors vs. IT. In fact, a lot of academia doesn't even look at IT as a serious field of study. To a lot of people, it's a trade. Even though I took a stab at programming and didn't like it because I thought it was stressful, the way I look at it now... at least programming is stressful but they pay you. Help desk is stressful and they pay you below minimum wage. Yes, my job literally offered me that.

Sorry if this post comes off as pointless, but if I could relay a bit of advice to any newcomers to IT... if you want to be a good sysadmin. It may be a good idea to major in computer science and take IT classes and study for certs on the side. Often time, colleges fund their computer science program far more than their IT program and even if comp sci is different, having knowledge of scripting and automating will be invaluable.

r/ITCareerQuestions 6h ago

Multiple Offers - Do I choose more future growth or a higher salary now?


Hello all,

I have a conundum that I need some advice on. I am currently in Healthcare IT in a low cost of living area making 55K a year. A couple of months ago I applied for 2 jobs, one at a different healthcare organization doing similar work to what I do now, as well as a largish corporation. I have been offered a position at both places but I'm not sure which to take. The traditional corporation is offering me 70K with a hybrid schedule of 4 days remote with one day in office. The healthcare organization is offering me 85K fully remote unless there is a reason you need to be in the office. Just looking at the numbers it's a no brainer but with the traditional corporation there is the opportunity for a lot more future growth. Plus it would bring me back into traditional IT and expose me to a lot of new technologies that I don't have experience with. My concern with choosing the corporation is that while yes I COULD have better future opportunities there, that remains to be seen. I am also concerned that even though in all appearances the company is seeing explosive growth, that with the state of the economy that I could become expendible really quickly and be laid off. On the flip side with the healthcare organization I would receive a higher pay now but most likely with lower growth opportunites. However, at least in my experience healthcare organizations tend to weather economic storms a little better so I would feel safer. Any thoughts you could give me on this would be much appreciated. Thanks

r/ITCareerQuestions 3h ago

Junior IT jobs that are completely remote?


Hi dear redditors.

I'm mid 30s with some experience in IT, like tier 1 and 2 support, PC technician etc.

However in the last few years I had some health problems and wasn't able to work. Because of those problems my driver's license was revoked. I live in a rural small town so getting to a city for work is a concern.

I'm currently spending time getting A+ cert.

Do you know of any kind of jobs that are completely remote (aka not hybrid) and fit my job history? (I'm outside us / eu if that's an issue)


r/ITCareerQuestions 9h ago

Seeking Advice Transitioning Career Advice


Active duty military transitioning out in November. Recently got my A+ cert and working on my IT degree. For the last two months, I’ve been applying for any and every “entry” level IT job out there, to no avail. I’m assuming since I lack a degree and no experience, I’m not desirable.

I’m posting this in the hopes I can get some career advice and maybe create some networking opportunities for myself. I’m eager to learn and excited to get into the field.

r/ITCareerQuestions 7h ago

Resume Help Help with where I am in my career. Can someone look at my resume ?


Would anybody be able to take a look at my resume and let me know what kind of jobs I should/could be applying for?

r/ITCareerQuestions 5h ago

Graphic designer looking for a future in programming?


When talking about working remotely, working from home, and side hustles, etc. A lot of times I hear people talking that you should learn how to code and just like that you are living comfortably with enormous paychecks.

I know it doesn't actually work like that when I was in high school I wanted to be a programmer so I went to school for IT and it was horrible I didn't learn anything, so I turned to graphic design and went to college. Now I am a graphic design student but wondering if this is something I could do later in life.

There are little to no job offers, and they are so low-paid (they still get filled out by people with experience). And everyone is looking for a programmer these days.

So my question is what programming language should I learn? Are there jobs for someone just starting out to code? What is the realistic time to learn and start working? How difficult is it to get a job? Freelancing vs job at the firm? What about web3? I am really confused right now and wondering what should I do with my profession.

Feel free to tell me about your experiences in the profession and how does your day-to-day life look like.

Any help is appreciated :)

r/ITCareerQuestions 12h ago

I need some basic information about IT


Hello everyone

I am currently considering studying IT at university. I wanted to know what kind of jobs I can get with a degree like this and whether I should go to a well established university or my local university.

This is a naive question, but is the work difficult? I'm guessing the answer would depend on experience.

I am in Australia and am finding it difficult to find decent resources to get more information. If anyone knows some good sites plz pm me

r/ITCareerQuestions 1d ago

Seeking Advice Recruiter has a job offer for me, but then called and said client is lowering the pay, how to deal with it?


Had a call from a staffing agency (big name) that they have two positions for me: HD and production tech. Recruiter calls me and tells me that they no longer hire for the HD position and they can start me next week on the production technician for servers for good $$$. Recruiter calls me same day and congratulates me on the position and tells me we have to move forward with b ground check and drug test and that I should withdraw any other offers I have. (I do have another offer from a competitor staffing agency and did not withdraw from it) Then recruiter calls me yesterday and tells me that the offer is no longer for the same money and now they want to pay me $2 less and if I'm not going to be committed maybe we should keep looking for something else. I ask them to describe committed to which they respond that they expect me to work there for few years and not jump ship if someone offers me $2 extra... I'm immediately on the offence and tell the recruiter that we both know how this works and people move every six months or year. Recruiter half admittingly agrees, but still tries to be professional and agrees to speak to the company and let me know ASAP. Today no email or the usual daily call, so I email them to which the respond that the hiring manager is out of the office and will be back on Monday, then proceeds to ask me for references (which were required for the HD job, but not the production tech.) Now I am glad that I didn’t decline the other offer for HD for less money. What course of action would be best to take from here on?

r/ITCareerQuestions 8h ago

Dead-end internship. Next steps?


I am finishing school with a Associates for IT Networking in December, and found a generic IT internship with my local municipality for the 22 fall - 23 spring semester. My expectation of the internship was that it would be hands-on IT experience, but it has been almost nothing but manual labor (running supplies back and forth). My first week, I had a full-time staff member blow up on me because he was dealing with some issues, and I almost quit then because the job became super miserable to deal with. It's physically exhausting to the point that I'm struggling to keep up with school, much less try to bust out a few certs to boost my resume.

I'm trying to figure out where I go from here. I still have zero networking experience, and don't know the path to get into a networking career. I don't have any connections in the field either, and I'm finding that a lot of the people I work with have difficult personalities, so I tend to give up and distance myself to avoid conflict.

The only real option I'm seeing is a military position that would give me options to study for certs while serving, but I'm fat and getting older. I'd appreciate any advice on what I can do to move forward.

r/ITCareerQuestions 8h ago

Seeking Advice I Posted a Thread About Being Offered an Entry Level Field Support Tech (Help desk on your feet for a huge company/campus) With Very Little Experience. (Follow Up)


So I'm still waiting on the background check to come back and to complete my I9 documentation in person. I have years of customer service experience and did really well with the interview with my hiring manager and would say NY strong suit is interpersonal skills, and customer service. What got me the position was him asking how I would resolve a tech issue I wasn't familiar with and answering by stating the 7 steps but in a not at all just saying what those are if that makes sense. I really made a point about how I'm in no way hesitant to ask questions after utilizing the information database and google and how I'm constantly taking notes. Those were what got me the offer or my life.

Someone suggested based on me asking what should I be studying to ease the on boarding/training period, to ask this very question to my hiring manager and how it'd be useful and would look and be very pro active here is his response, based on it any recommended courses, video's, sites, etc would a huge help from you guys! Thanks in advance will reply in 10 hours when I'm off work here's what I'll be using in my new position:

"Beyond the basics of troubleshooting common network issues, AnyConnect is what most are using for VPN connections currently, but we’re slowly transitioning to GlobelProtect and learning to support that, so you’ll become familiar with those here.

ServiceNow is the ticketing system we use, so you’ll be spending a lot of time with that, but it’s fairly easy to pick up the basics.

We use Vsphere (VMware) often because of the large # of virtual machines in our environment. And like most everyone, employees here rely heavily of MS Office products (Outlook, word, excel, etc) so related cases that we support are high. Even though most may be familiar with all the basic Window tools (Task Manager, Services, Settings, Control Panel, etc), the more comfortable you are with knowing where to look or what settings are where, just make customer interactions go more smoothly."

r/ITCareerQuestions 8h ago

Are you or have you worked for Blue Cross Blue Shield?


I have an interview with them Tuesday. They are offering me $24/hr and hiring same day...it just so suspicious. Like why do they need people so bad?

Im at a great place now but I feel they dont appreciate me enough. How valued do you feel at your current job? I felt truly valued at TD Bank but the pay was crap...only $16 an hour...I miss TD tho because theyre such an awesome company. Technically I resiqned from there but ive been thinking of going back even tho the work is back breaking...60 plus calls a day! Now where im at its rare if I take more than 10 calls.

r/ITCareerQuestions 8h ago

Wife Breaking Into IT World - Certs or Degree?



So my wife is deciding to change careers and come over to IT. I have been in the field for 11 years and she's always taken interest in my work. Her work is continuing to do layoffs, so she feels like it's time to start the change.

Our current situation is that she has little to no experience in the IT world, so would be starting as a complete freshie, which is fine, but she brought up a question that I don't know the answer to since I don't have to deal with it.

As someone who is looking to start their IT career, would it be smarter to get certifications in the beginning and do at home projects to show some hands on experience, or go get a full fledged degree? I have my Masters and certifications, so I don't really know what hiring managers are looking at specifically. We could get her entry level certs in 6 months or so, but an AS degree would be at least 2 years since she couldn't attend school full time.

The end goal is a degree, but just to break into the IT world, would certifications be a better/faster route just to get her foot in the door?

r/ITCareerQuestions 8h ago

Something Like careeracademy.com


careeracademy.com had a yearly deal for $99 and can take any online classes for 1 year. They have changed thing up and don't offer that any longer.

Is their any other online training for low cost like that?