r/techsupport Aug 18 '22

Website keeps getting infected with maleware Closed

Earlier this year one of the websites i made for a friend got infected with malware. The site redirected to other suspicious websites if you clicked on any links. I have cleaned the site from malware a few times and made a fresh wordpress install but nothing worked. It's always coming back and the hosting provider takes down the website. I honestly don't know what to do anymore. The malware probably came on to the site as a theme I have installed wasn't up to date. I contancted the support of the theme and they said they fixed it for me. This was 2 months ago, at first everything seemed to be good but now it came back again. Do you have any suggestions on what I could try to fix this? Thanks!

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u/george_toolan Aug 18 '22

Your website obviously has some security leaks and that's why will keep getting infected.

Did you install the latest version of Wordpress, PHP and other software on your server including all security patches?

See https://www.cvedetails.com/product/4096/Wordpress-Wordpress.html?vendor_id=2337

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u/jonrick_ Aug 18 '22

Yes I have already reinstalled wordpress a couple times now. I think the issue is with the theme not wordpress itself. The support of the theme said they fixed it for me but it keeps reappearing. My hosting provider also gave me the exact files that are infected, which I all deleted but that didn't help.