r/techsupport Aug 18 '22

When I hover over any .exe on my external hard drive, the file description says "Synaptics Pointing Device Driver" Open | Malware

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u/NauticalBustard Aug 18 '22

When I hover over any .exe on my external hard drive, the file description says "Synaptics Pointing Device Driver"

That is not your problem. Your problem is you have malware; refer to your own Defender screenshot re: Win32/AutoRun.XXY!bit worm.

Go through this subreddit's malware guide and scroll down to the remediation section. It should be noted that backing up your critical data and performing a clean install of Win10/11 is typically the most thorough and trustworthy solution.

2

u/ItsZan3 Aug 18 '22

Yup, currently doing a malwarebytes scan and it seems that the malware has gotten into only the .exe files, which is what I figured.

1

u/connerh101 Aug 30 '22

Has any progress been made? I have the same exact virus. I ran RKill, Malwarebytes, and Adware Cleaner but it pops back up every once in a while