r/techsupport Aug 18 '22

BITLOCKER HELP Open | Data Recovery

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u/[deleted] Aug 18 '22

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u/Impressive_Jello_613 Aug 18 '22

How can it be turned on by default without me ever realizing what the recovery key is? :( is it up to me to mess with the settings and find out there’s this key that is extremely important to be able to keep my data? that’s unfair, the system should at least make sure I’m aware of that so that I could save the recovery key. This has never happened before, I’ve never had it ask me for a recovery key.

And yes, that’s exactly where I’ve checked multiple times. It says there’s no recovery keys saved there. And I know for a fact I’ve never come across this key before.

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u/[deleted] Aug 18 '22

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u/[deleted] Aug 18 '22

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u/[deleted] Aug 18 '22

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u/Impressive_Jello_613 Aug 18 '22

Well I do have some backups. But i didn’t back anything up from this last school year, mostly because the latest semester ended only a few weeks ago and I was lazy/irresponsible. I think I might have lots of things in my office 365 cloud, Im not entirely sure. Fingers crossed. I just wasn’t expecting something like this to happen, it was so sudden since I only meant to restart my computer. But I realize I was negligent with my work.

I am a law student, but I’m from a small European country so I’m not sure how to go about that. I’ve thought about it and there’s probably some legislation in my country (or EU law) that would eventually grant me the right to my data in this situation (have to check and read some doctrine on that) but It will probably be really hard to try. Is it even worth it? I don’t know. The burden of proof in this situation would be heavy, especially if I’d like to prove there was what we call “bad faith” from Microsoft.

At this point I’m just assuming my data is gone and I’ll lose everything and then I’ll find out whatever I can recover..

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u/rproffitt1 Aug 18 '22

Parting thought. Since you mentioned Office 365 that's cloud based and from memory required a microsoft account and login so that may be where the bitlock key is.

Good luck on recovery too.

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u/[deleted] Aug 18 '22

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u/Impressive_Jello_613 Aug 18 '22

Yes, I have. it says there’s no key associated with my account/device.

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u/[deleted] Aug 18 '22

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u/Impressive_Jello_613 Aug 18 '22

But is it possible that my school has anything to do with this since this is my private computer that has nothing to do with them other than me using their office 365 package? I guess I’ll still give it a try but I’m sure they will be as confused as I am

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u/[deleted] Aug 18 '22 edited Aug 18 '22

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u/Impressive_Jello_613 Aug 18 '22

Well I’ve already come to the conclusion that the account used to log in doesn’t have the key. I will try to contact my school. I appreciate you for trying to help me! Thanks a lot

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u/Impressive_Jello_613 Aug 19 '22

UPDATE: I have managed to find my bitlocker recovery key through my university account. It was there all along but I did have to search for it. Thanks for everyone’s advice! If this ever happens to you go and ask your school/make sure you look e everywhere before losing all your data! I am backing up all of my info as we speak lol.