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Joined 6 months ago
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Cake day: March 21st, 2024

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  • Yep, I agree with you. I think the customer service representative just didn’t know what to make of the problem. They picked up on the fact that I use adaptive charging, and everything I got after that from them was telling me that this is how it works. I reiterated that it is doing this when not plugged in, but then we were going in circles, so I just said thank you and left.

    If it happens again, maybe I will get a different rep and have more success.


  • So, just asked Google Customer service about it. The answer does not make sense to me, but they said “Adaptive Charging on a Google Pixel phone may show the charging symbol even when it’s not plugged in because it charges to one hour before you unplug it.” They also told me several times that “You shouldn’t worry about it”.

    This is not very satisfying, and doesn’t make sense, but it wasn’t going anywhere. I’m going to try turning off adaptive charging, because maybe it’s just really confused what my schedule is?