It’s been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now…

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger…

I don’t think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data…

Do they basically know every people networks? And if you don’t let them know… you lose access to Google? … 😠

  • TWeaK@lemm.ee
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    8 months ago

    I lost my Facebook account because I had a bad internet connection. It asked me to log in again, then as I did the connection stalled a bit… then it came up saying I needed to confirm my identity with government ID. Not that Facebook had the information from my ID associated with my account, of course, so it could only have been a way to fish for more information from me.

    I tried to do it, yet every time it kept getting rejected. I think it basically automatically refused because the name on my licence is my full name, while I go by the shortened version. Pretty annoying in some ways, as I had an old account with a username - my profile wasn’t \www.facebook.com/number but \www.facebook.com/username - however it was effective in breaking the habit.

    I did have a couple tasty meme groups that I miss, however.

    • squiblet@kbin.social
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      8 months ago

      Yeah, I barely want to use FB at all but it’s annoying that I can’t go look at historical things or download my photos. I agree the license request is purely an attempt to get more information, not for security but for some stupid spying crap.

    • Doctor xNo
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      8 months ago

      Yeah, I too had a shortname and a lot of stuff, including selfmade content, saved on it. And a page I had for a cat that saved my life from a fire once, which became a memorial for her. (I fell appart when she died.) That page held my genuine feelings at the time I lost her, and was my little corner of memories of better times… All gone now with not even any access to saving anything of it. Might sound morbid, but it kinda feels like they erased her grave, tbh… 😕

      • TWeaK@lemm.ee
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        8 months ago

        Depending on your jurisdiction you may be able to force them to give you access by getting an ICO or equivalent body involved. I’ve sort of been keeping that in my back pocket, but also kind of enjoy not being on the platform lol.