It’s been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now…

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger…

I don’t think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data…

Do they basically know every people networks? And if you don’t let them know… you lose access to Google? … 😠

  • smoof@kbin.social
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    8 months ago

    I lost my 2 factor for an old account. I have the password and backup codes. I can log in with SMS code, but can’t change anything because it wants the 2 factor code. There’s a log in with a different method button, but it also asks for the 2 factor code.

    • PoolloverNathan@programming.dev
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      8 months ago

      A lot of services (e.g. reddit) outright refuse to reset anything if you lose your 2FA. Phone breaks and your backup codes got wet? Oops, there goes your account.