If they didn’t publish these people would be going “there are no public audits we can’t trust them.“ I don’t even understand the complaint here. We’re now complaining about transparency?

Edit: if they talked about their speeds and other benefits then everyone would be going “this is just an unrelated advertisement riding on the back an audit“

talk about your servers, speed, support, etc-- that’s what sets you apart from competitors

All of that can easily be judged by any customers. The no-logging part can’t be checked by regular customers

They don’t act special, they act in an open and respectful manner towards their customers.

what any recognized and reputable VPN brand does

And what makes a VPN brand recognizable and reputable if nobody knows that they passed the audit?

edit: lol wouldn’t have pegged this crowd for a sensitive bunch. my mistake, carry on trumpeting your audits lol

This isn’t about ‘trumpeting audits’ or ‘being sensitive’ or brand loyalty or whatever. Your comment just comes across as either wilfully ignorant, or contrarian. Audits and sharing those audits like this are essential for transparancy and building trustworthiness, especially when it comes to security and privacy. If a VPN would say ‘no logs’ but never proves it with transparent audits, they’re untrustworthy. Simple as that. This serves as proof they don’t log.

I don’t see Proton acting special here. Just a report and why it’s important. And they do share all the other stuff you’ve mentioned, so I’m not sure why you seem to ignore that.

Sidenote, if it matters: while I am a Proton customer, I don’t use ProtonVPN

Lol what? The most “well known” get that way thru insane advertising campaigns not because their products are any better or more secure than say mullvad or, in this case, proton.

If I’m getting more / less the same performance between the more reputable companies I’m going to chose the few that have these types of audits.

No logs >>> fastest product

Soooo I don’t use a VPN. I know quite a bit about computers and technology in general, security in this sense just hasn’t been as important to me until recent years. Them having no logs is important to me, just as the other metrics have their own levels of importance. Moreover, just because you’re only capable of a single bland line of thought at a time doesn’t mean others can’t express several, more complex forms of thought at once…such as talking about everything you mentioned, and more.

To me, a consumer they are targeting, this is important. The more I hear about things like this from them, the more I am legitimately considering utilizing their services.

If your criticism is devoid of logic. Hence the downvotes.

talk about your servers, speed, support, etc

But… they do that too.

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“Trust me bro, I ain’t keeping logs.”

Vs

“You don’t need to trust us, we don’t want you to trust us when we say ‘we don’t keep logs’. We have an unbiased and unconflicted third-party audit our service every year. You can review their findings for yourself here.”

Trust me, bro.

How would you like a company to prove that their claims have substance? Just curious. Audits are just a way to do this. Imperfect, perhaps, but one of the few available.

They have tons of servers worldwide for varying use cases, the speed is great, and I’ve never had to contact support.

Comes back to edit, but doesn’t address any of the comments. 😔

I think a good sense of criticism is always good. And I don’t like loyalty, ever. But, no matter where you go, there will be a rule of thumb that people will blindly follow. None of this will make me likable though because of the lack of trust I show them with everything.