It was noticeable on Wednesday that our usual WOFTAM customers didn’t bother us.
We were all geared up to do 5 days worth of work after a 4 day weekend, and it was actually quite sane.
Customers that did call on Wednesday were all organised, intelligent and spoke clearly and concisely.
The customers that usually have a terrible phone connection, have difficult to understand accents and don’t have all the information ready when they call didn’t bother us until Thursday…
It may be a coincidence, it may be that Optus attracts a certain type of customer…
It was noticeable on Wednesday that our usual WOFTAM customers didn’t bother us. We were all geared up to do 5 days worth of work after a 4 day weekend, and it was actually quite sane.
Customers that did call on Wednesday were all organised, intelligent and spoke clearly and concisely.
The customers that usually have a terrible phone connection, have difficult to understand accents and don’t have all the information ready when they call didn’t bother us until Thursday…
It may be a coincidence, it may be that Optus attracts a certain type of customer…