Suddenly a website popped up on chrome tried to close it & there was a pop-up closed it again; then my firefox browser was refreshed & a NEW “hibro.txt” file was created on the desktop. Opened the txt file and they were addressing me & talking about how good of a gamer I am…

SO can you please explain HOW WAS the .txt file created by the hacker & HOW THE HELL did they know I’m a player of xyz game?? COULD THEY HAVE ACCESS of my files, folders and family pictures too? PLEASE HELP and KINDLY CLARIFY MY DOUBTS!

  • ReversedCookie@feddit.de
    35·
    10 months ago

    So, before you listen to anyone or do anything stupid. They/he/she basically have remote access to your computer and and any random Antimalware software is probaly not gonna help you in this case, depending on how the attacker got access to your computer, use your phone to read and follow the steps I write down and yes he could probaly have access to all your files on your device. So do the following things:

    1. Cut off your pc’s internet connection

    2. Backup everything importmant to a USB Stick or any other portable medium

    3. Change all your passwords for ur accounts via another device and enable 2FA if possible

    4. Reset your entire system

    5. Move everything back on ur PC from ur portable Medium

    6. Inform yourself abt security practices to prevent this stuff from happening again

    Alternative solution is to get someone IRL to help u with that, someone who knows abt this stuff and can check ur pc irl.

    • ellipse@lemmy.dbzer0.comEnglish
      2·
      10 months ago

      Change your passwords AFTER reseting your PC. Otherwise the hacker could gain access to your new passwords.