Tens of thousands of Tesla owners have had the suspension or steering of their vehicles — even in practically brand new ones — fail in recent years. Newly obtained documents show how Tesla engineers internally called these incidents “flaws” and “failures.”

Nonetheless, some of the documents suggest technicians were told to tell consumers that these failures weren’t due to faulty parts, but the result of drivers “abusing” their vehicles, which highlights the EV maker and its CEO Elon Musk’s infamous way of handling customer complaints.

  • hydroptic@sopuli.xyz
    5·
    11 个月前

    They were first with good electric cars, but their cars all have reliability problems and tech problems.

    So they weren’t, in fact, the first with good electric cars?

    • 1984@lemmy.today
      6·
      11 个月前

      It’s all relative. When their first cars came, nobody else even had cars that could go that speed and that range. That was considered very good back then.

      Now in 2024, a good electric car needs to be reliable and safe. Tesla is struggling with that and have focused their attention on their self driving capabilities, which also has had many issues and accidents.

      • hydroptic@sopuli.xyz
        5·
        11 个月前

        Uh, a car always needs to be reliable and safe, not just now in the faraway future of 2024. Tesla was first because they rushed the development and refuse to acknowledge or fix the problems

        • nxdefiant@startrek.website
          11·
          11 个月前

          They were first because no one else tried. It’s that simple. Companies have been dicking around for decades with the hybrids, electric assist, alternate fuels, etc., and no one went whole hog before Tesla. Then* every auto maker on the planet started rushing to catch up.

          Even if you discount Tesla’s early lead and fast forward to 2017 when the Model 3 went on sale and GM was offering what appeared to be real competition in the Bolt, by 2021 Tesla has sold over a million 3’s to GM’s 100,000. And then GM had to recall all the bolts it had ever sold because they kept catching fire.

          2019 is the same story with the Ford Mustang EV. Pretty decent, no real problems (other than their glass roof flying off sometimes…) but the model Y out sells it by hundreds of thousands, even beating Toyota one year for most sold globally. It’s the second best selling EV SUV behind the model Y. Ford sold something like 10K of them in Q3 2023. Tesla sold over 400,000 Model Y’s and 3’s that same quarter.

          The other car companies in the US at least just aren’t putting in the effort to match those numbers. They don’t want to put their money on the line.