I want to start by saying I’m not sure this is the right community, if off-topic please remove it.
I recently took a Rayanir flight from Germany, I always always remember to check-in the day before but this time I was very busy and slipped through my head.
I said, well no big deal, I’m going to the desk and just check in there (no luggage, just me and my backpack) like always.
Nope. So, apparently now Ryanair charges you 55 EURO to check in at the airport if you forgot to check in for free the day before.
Is there an European aviation authority/office I can submit my complains to? I want to talk to the manager, yes.
The only thing I can think of is the European Consumer Center (here is the German branch’s Airline Complaints Form for all the airlines, here the French version, I don’t know where you live but I guess the forms are the same anyway).
You may also contact your country’s consumer protection agency or something.
Thank you I will try.