an AI resume screener had been trained on CVs of employees already at the firm, giving people extra marks if they listed “baseball” or “basketball” – hobbies that were linked to more successful staff, often men. Those who mentioned “softball” – typically women – were downgraded.
Marginalised groups often “fall through the cracks, because they have different hobbies, they went to different schools”
The worst project management I’ve ever seen was done by salespeople, probably because they’re laughably unrealistic about what is actually possible and how fast and how well it can be done, so overpromise all the time thus condemning a project to fail for the start (want to see a guaranteed deathmarch project: go look for any were a salesperson got put in charge), tend to expect that problems get solved with fast talk and change the requirements everytime they speak with customers/stakeholders as if it one could just, say swap the foundations of building half-way done add some more floors on top.
That genuine optimist that comes from not examining something so close and in depth that you start seeing enough detail to spot the potential problems and start grasping the true scope of the task, which is maybe the best quality for selling stuff, is pretty much the worst quality for actually making stuff or lead those who make stuff (in this latter case because of being shit at setting and managing expectations).
Theirs is the last kind of personality you want managing the creating of anything in any way complex.
Yeah absolutely.
The best sales will actually understand their product in depth and will be able to educate their customer on it, though. They also won’t waste their time with unrealistic expectations.
In the area I’m in (software engineering) were there is no product to sell and it’s all tailor made to fit or heavilly adapted solutions, the closest to what you describe are called “consultants” who have a technical background.
My experience with pure sales people trying to manage a project was always pretty bad, maybe because custom software is just too open ended and unique, so lacks the kind of references and past usage history that a good salesperson can use as guidance.