Companies may unintentionally hurt their sales by including the words “artificial intelligence” when describing their offerings that use the technology, according to a study led by WSU researchers.

researchers conducted experimental surveys with more than 1,000 adults in the U.S. to evaluate the relationship between AI disclosure and consumer behavior

The findings consistently showed products described as using artificial intelligence were less popular

“When AI is mentioned, it tends to lower emotional trust, which in turn decreases purchase intentions,”

  • Handles@leminal.spaceEnglish
    4·
    3 months ago

    “AI” went automatically to the list of so-called features that will make me drop a product like it’s on fire:

    ❌ Uses “artificial intelligence”

    ❌ Needs an internet connection (barring actual computers)

    ❌ Always-on microphone/camera

    ❌ Phones home to manufacturer’s or third party servers

    ❌ You buy the hardware, we lease you the software

    ❌ Fire hazard

    ❌ Toxicity and/or radiation

    ❌ Exposed wiring

    ❌ “Spring surprise” chocolate variant

    ❌ Actual killer bot

      • Handles@leminal.spaceEnglish
        1·
        3 months ago

        Technically, no. I might argue that the vast majority of computers made in the last 30 years come equipped with network capabilities and are, in fact, connected to the internet.

        Generally, if you’re using a well-known, commercial operating system, your computer will “need” to connect to the internet so transmit your delicious personal and usage data to the OS’ home servers for definitely not invasive purposes.

        The list above, however, is not of general or technical usage, but of my own pet peeves. Also, it’s half joking 😉